FAQ

SHIPPING

How long will it take to get my order?

Please allow 5 - 8 business days to process and ship handmade items. Standard shipping ( 3 - 4 business days) and Expedited shipping (1-2 business days) available for additional fee. Shipping is done through USPS. Due to complications regarding COVID-19, shipping may be delayed. 

 

**LOCAL PICKUP AVAILABLE**

Select "PICK UP" during checkout 

 

I need to make a change to my address. Is that possible?

An address can be changed prior to a shipping label being created, email info@melaninmomcollective.com. If a shipping label has been created, your address cannot be changed.


RETURNS

EXCHANGES

Can I exchange or return an item?

All sales are final and exchanges are not accepted unless there is a damaged/defective item.